Return Policy

Refund

• All of our Her Smells products are carefully inspected before they are shipped. 
• Please note that used products cannot be returned or refunded.
• Products that are damaged during shipment with photographic proof will be replaced or refunded. Please submit proof to hersmells@gmail.com within7 days of delivery.

Exchange Policy

• Exchange your product for another candle of the same size and price within 14 days of purchase. The customer is responsible for all shipping cost on all returned and exchanged items.